Question 1

How do I use your products?

Accepted Answer

In most cases, there is a concise section on the product or box label that will instruct the consumer on proper use.  However, if more information is needed, feel free to use the Contact Us page or email us at info@koreanbeautyemirates.com

Question 2

How do I know your products are safe to use?

Accepted Answer

We are serious and intentional about maintaining consumer safety.  All products found on our online store have been approved for use in the UAE by the Dubai Municipality which analyzes ingredients and concentrations for known harmful or skin irritating effects. This is in addition to product conformity within South Korea's strict guidelines.

Furthermore, product quality is maintained by adherence to ISO (International Standards Organization) 22716:2007 GMP(Good Manufacturing Practices) which gives guidelines for the production, control, storage and shipment of cosmetic products.

Question 3

How long will a product remain out of stock?

Accepted Answer

OOS conditions, while inconvenient, are unfortunately sometimes unavoidable.  For most items, restocking should occur within days.

Question 4

I never received my order, what do I do now?

Accepted Answer

Please use the Contact Us page to send a message or email us directly at sales@koreanbeautyemirates.com. (sales@koreanbeautyemirates.com.) Please be prepared to provide your order information.

Frequently Asked Questions